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(More customer reviews)I had a master plumber install a Zoeller 503-0005 Homeguard Max as a backup pump. He tested it a few times and so did I (by lifting and dropping the float). It worked fine. A couple of weeks later my primary pump stopped working so I unplugged my main pump and called my plumber. I figured that I was all set because I had the Homeguard Max as a backup pump. While waiting for the plumber, the pit filled up and the Homeguard Max kicked in just like it was supposed to. It drained the pit but it wouldn't shut off. I let it run for several minutes before I turned off the city water (remember this is a water powered pump which means that gallons and gallons of water was being discharged into my back yard after the pit had been drained).
The plumber arrived. He fixed my main pump first and then turned his attention to the Homeguard Max. He tested it a few times by lifting the float and it ran fine. As he was about to leave he decided to check it one last time and this time after it drained the pit it wouldn't shut off. The plumber tried everything to get it to shut off but to no avail. He finally had to shut the city water off in order to get the Homeguard Max to shut off. After looking it over and making sure everything was ok he turned the city water on and tested the pump. It worked fine. He tested it a few more times and there were no problems. We decided to leave it in place for now. He will contact the manufacturer. I'll update this review once he has an answer.
One problem that I have that might be a factor is that the bottom of my sump pit is very rocky and sandy so I'm wondering if this could be a factor.
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Zoeller 503-0005 Homeguard Max Water Powered Emergency Backup Pump SystemWhen you have residential or commercial wastewater issues, you can count on Zoeller Pumps to deliver the very best solutions-our commitment to top quality offers you years of service and durabilityZoeller 503-0005 Homeguard Max Water Powered Emergency Backup Pump System Features:; BACK-UP PUMP SYSTM 503-0005 WTR PWRD SYSTM- HOME GRD II
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