Average Reviews:
(More customer reviews)Bought this unit along with the USI smoke and carbon monoxide alarm USI-7795 to replace units in my home. Was easy to mount base to existing junction box. No problem with wiring. However, it has been impossible to attach the actual alarm to the base once the base is mounted to the ceiling. It's supposed to be a simple clock-wise twist to make this happen. It has now taken 2 days of overhead work...lining up the unit and twisting (even with jar grippers) to make this happen. My husband has been unsuccessful also and is afraid he is going to break the unit because of the amount of force required.
My shoulders hurt, my alarms are all functional, but hanging from wires throughout the house. Their customer service dept has nothing to recommend other than making sure I'm twisting the right direction. I am. It was difficult to connect the base to the unit even before I attempted to do it overhead. Now, I'm afraid that if I ever succeed in connecting them, I will never be able to get them apart again.
I had not seen any other reviews on this product, so wanted to warn others who might be considering this brand. Beware.
Click Here to see more reviews about: Universal Security Instruments USI-3204-2P Photoelectric 120-Volt AC/DC Wired-In Smoke and Fire Alarm, 2-Pack
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