Average Reviews:
(More customer reviews)I purchased this pump in Aug '06 because my last pump died and I had a flooded basement. I purchased the Ridgid pump because of the name and the lifetime warranty.
Well, this past weekend I went downstairs to find water had overflowed the sump pit. A lifetime warranty does not fix this but at least I can get a new pump - right?
First off Ridgid wants you to take the pump to a service center for repair (not replacement) and second there is a list of wear items not mentioned on the box where it says lifetime warranty. The switch (which is the entire black top including the cord etc.), the float, and the stator are considered wear items - not much left!
The float and the switch are to be replaced every two years and the stator every 5. Adding this up it would cost over $200 in wear part replacement every 5 years and this does not include shipping, tax, and professional installation that is required to maintain the lifetime warranty.
My pump barely made a year and a half - I got 10 years out of the last no-name cheap pump.
Do not buy this pump! If you want a good pump go with a manufacturer that specializes in them. Ridgid has not even figured out how to get 2 years out of their switch and who ever heard of replacing part of the motor as a wear item! Can you imagine if you had to replace every switch in your car every two years?
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The Ridgid 85937 SP-500 Cast iron pump housing and and impeller for abrasion resistance and longer life. Stainless steel motor housing for corrosion resistance. Top suction intake filters debris for increased reliability.1-1/2-Inch discharge for easy installation and compliance to building codes. Permanent lubricated sleeve bearing never needs oiling.11-Inch footprint for installations into basins 11-Inch or wider. Vertical float switch provides reliable operation.
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